I bought nero 8 ultra on 2/05/2008 from nero's website. I installed it the next day. I get the following errors and warnings in the event viewer when I use the program:

4 instances of:

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 58
Date: 2/12/2008
Time: 12:25:41 AM
User: N/A
Computer: TODDS
Description:
Syntax error in manifest or policy file "C:\Program Files\Common Files\Nero\AudioPlugins\msa.dll " on line 9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 2/12/2008
Time: 12:25:41 AM
User: N/A
Computer: TODDS
Description:
Generate Activation Context failed for C:\Program Files\Common Files\Nero\AudioPlugins\msa.dll. Reference error message: The operation completed successfully.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

and dozens of instances of:

Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 257
Date: 2/11/2008
Time: 8:38:27 AM
User: N/A
Computer: TODDS
Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow "

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp

I submitted 4 requests for tech support (2 on 2/6/2008, 1 on 2/7/2008 and 1 on 2/8/2008) with no reply except that they received the request.

I contacted asknet (the online sales agent for nero) today (2/13/2008) about these complaints. They replied and stated that they sent a copy of my complaint to nero's customer service department.

I googled these problems and found out that many others get the same errors and warnings with no solutions.

I give nero's tech support a very poor rating. "

Nero tech support contacted me after I contacted asknet. They sent me a program to run on my computer to get info about the errors and my computer setup. I sent nero the results and they stated that they were able to duplicate the problem. They stated that it would be fixed in a future update. As for the windows updates and drivers all mine are current.

After numerous emails to nero and asknet requesting a refund I am still getting the runaround.   Asknet states that it does not give refunds and nero states that the bugs will be fixed in a future update.  

Do not buy nero 8!!!

Todd (nero MUVP)