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Time For Apple To Play Fair |
As a number of bloggers have correctly pointed out in recent months, the basic purpose of DRM is to create artificial scarcity for what's essentially an unlimited resource. In other words, the cost for anyone to copy a CD, DVD, or other media, is so trivial as to be considered free. Since anyone can do it as many times as they want for this same price, in market terms it means there's an unlimited free supply of whatever is being copied. The problem the labels have right now is they're trying to equate the value of these infinite free plastic discs with the cost of creating new works. In fact the two are unrelated, and consumers don't really care how much it cost you to make. They see free discs so that's what they're worth. In order to put their house in order financially the labels need to find a new business model for making money, rather than relying on the artificial scarcity created through DRM.
With all the sound and fury over various DRM issues, from the CSS and ACSS encryption used for DVD, HD DVD, and Blu-ray to Microsoft's PlaysForSure, one place the finger is almost never pointed is at Apple. Why should it you ask? Simply put, Apple's FairPlay DRM is arguably the biggest stumbling block to sorting out the music industry shakeup created by the internet. While it's fashionable (and not inaccurate I might add) to point the finger at music labels for refusing to do their share to build a new business model for a product available in infinite quantities for free, it's important not to let Apple off the hook for their role in the music industry - and yes they are part of the music industry in the same way that the dominant brick and mortar music chains were when I was a kid.
Apple Is Not Your Friend
Perhaps the biggest reason for Apple's lack of accountability for DRM is the perception that any company playing David to some industry's Goliath is a good guy. From AMD to Apple, people root for the underdog. Especially since that underdog often has to give you more for less to establish themselves as serious competitors. And I'm including myself here. I like to see a small company "stickin' it to the man " as much as almost anyone.
But that doesn't make them your friends. Regardless of whether you consider Apple to be a "better " company (whatever that might mean) than Microsoft or Universal Music Group, they're all in business for the same thing. They want your money. If you go on a drunken buying spree and spend every nickel you have at the iTunes store, Steve Jobs will not call you up to make sure that's not going to stop you from making a house payment this month. Like any other company, Apple wants as much of your money as they can convince you to part with. Period. You forget that fact at your own peril.
Don't get me wrong, I'm not criticizing Apple for being in business to make money. I just say you need to always remember it as a difference between what's best for Apple and what's best for consumers, or even the markets Apple competes in. While capitalist markets thrive on competition, market leaders generally benefit more (at least in the short term) from eliminating competitors rather than trying to make money while dealing with innovative competition.
FairPlay Isn't
When I was first studying European geography as a kid, we learned that the easiest way to distinguish a Soviet-style communist dictatorship was to look at the name. The more references a country's name contained to democracy, a republic, or the people, the less likely it was to be the least bit democratic. With the demise of the Soviet Union, this practice all but disappeared until resourceful DRM developers discovered it in the first part of this millennium and got right to work putting it to good use. Instead of the relatively straight forward and honest Content Scrambling System (CSS on DVDs) we got Microsoft's PlaysForSure and Apple's FairPlay.
Although PlaysForSure, now moved into the Vista Certified program, has had some big problems, to their credit Microsoft has made some attempt to make the system work for as many vendors of hardware and online services as possible. By using two different certifications with nearly the same name (one for subscription services and another for purchased sons) they've tried their best to shoot themselves in the foot, but their technology is used in places like the free SpiralFrog MP3 download service and Netflix's Watch Instantly streaming video service.
Unlike Microsoft, Apple isn't interested in being a DRM vendor. Instead they began using their FairPlay DRM as the carrot to bring music labels to the negotiating table when they wanted to build a serious music download business in iTunes. Ironically it's since changed to a stick, forcing content providers to deal with iTunes if they want to distribute DRM-protected content to play on iPods. It's also become a point of contention among some iPod owners, who feel Apple is illegally denying them the ability to move content off of iPods. There's perhaps even more irony in the resulting backlash from Universal Music Group, who have been testing DRM-free downloads (which are compatible with iPods) through several online music outlets, but not iTunes.
When approached about licensing FairPlay by a number of different organizations, Apple has repeatedly said no. They've even been sued over it in France, but were able to successfully argue that the small size of the downloaded music market was small enough as to be inconsequential, and therefore not an essential service for the music business. For that reason alone they were allowed to refuse any company that wished to license their DRM. I suspect the result would be different were the trial to take place today, and I wouldn't be surprised to see it come up again in the not too distant future. But for now we're stuck with Apple's decision.
Last year, a new online music service called SpiralFrog appeared. They offered free (ad-supported) music with PlaysForSure DRM, making it compatible with not only computers running Windows, but also an assortment of portable players. Of course since iPods don't support the DRM, you can't load SpiralFrog's songs on one.
Another service using the Microsoft DRM, called Qtrax, was supposed to be launching a few hours ago. They've claimed to be working on a hack for the iPod to use the DRM, however since they don't even appear to have managed to make it to their own launch on time I'm skeptical that there's going to be any progress made there. And of course Apple could just upgrade the firmware to "fix " whatever their hack relied on, so most iPod owners are still at Apple's mercy.
Why Apple Wants DRM
Despite Steve Jobs' impassioned pleas in the past for labels to drop DRM, it's really Apple that benefits the most from keeping it. By keeping a monopoly on iPod DRM they effectively force any company wishing to distribute content with DRM to iPod owners to go through them (and iTunes). It also forces consumers to replace their current iPod with a new iPod, rather than picking something from a competitor and losing the ability to play a good deal of their iTunes music library.
By basing so much of their business model on using DRM to control the market, Apple has succeeded themselves into a corner. Either content owners will ditch DRM and they'll end up with legions of iPod owners who can play their files purchased from iTunes on any player they want - including the competition's, or some judge will decide they have to make it possible to move FairPlay protected media to other devices. Many people would have laughed at either idea a couple of years ago, but the labels want to teach Apple a lesson and many consumers are unhappy enough to have filed lawsuits already.
Ironically, both groups (labels and consumers) include individuals who feel Apple's iPod success is due to them, and don't feel Apple is treating them fairly. The labels feel Apple succeeded on the merit of their songs, while consumers feel it's their support of the hardware. In both cases they're demanding that Apple relinquish their iron grip over their own technology, something the company isn't very good at.
People like to complain about M$
Everybody likes to moan about Microsoft loading unnecessary software with installs but nobody says a word when Apple includes Quicktime with the iTunes installation. I wonder why that is? iTunes won't work without Quicktime so I have no choice but to install it....well that's not true I'll rather use Media Monkey than iTunes so bye-bye iTunes and Quicktime. Since I have about 5 songs that I have downloaded from Apple (DRMed) I wonder what the "law" says about me getting a non-DRMed copy (or cracking the version I have)?
For those that haven't tried Media Monkey I recommend taking a look if only to organise your music.
The path of least regrets
It cracks me up how many ways these arguments get twisted into Apple wants DRM. How about this?
A) Apple keeps doing precisely what it does now. Competitors must drop DRM in order to compete. iTunes suffers as long as the labels continue to drag their feet about offering iTunes the ability to sell music DRM free (but that won't last forever). iPod merrily ignores the whole deal, since it works fine with non DRM music. Apple is a happy camper because iTunes doesn't make much money (iPods do), and market forces eventually make DRM go away.
B) Apple licenses Fairplay to other stores. Other stores start selling Fairplay music that will work on iPods, some successfully, some ineptly. iTunes traffic goes down, but since it's not exactly a profit center to begin with, Apple only cares so far as they lose some advertising. iPod does fine since everybody now sells compatible music. Apple is happy and Consumers get universal Fairplay DRM and Apple earns money from the licensing.
C) Apple agrees to distribute Microsoft DRM. iTunes does well, since now every device can use the iTunes store. iPod does fine because users can now shop everywhere. Apple is happy because they sell even more iPods now that contrary users can buy music anywhere, and Consumers get universal Microsoft DRM.
I'll continue to enjoy option A since that's the only path that leads to less DRM. Thanks for playing.
Awesome!
I agree with just about everything you say here, Vurbal. It gets to the point, in terms of corporate pandering, where you have to wonder just how much people, even Apple fans, are willing to swallow. Anyway, great blog piece.
You have facts but you have them backwards or just wrong
First, in regards to Apple as a corporation and interested in making as much money as possible - d'uh.
The BIG difference is Apple delivers the best experience for consumers. They don't ever try to claim anything else.
As for DRM, you are either uncertain of all the facts or just too young to remember.
BEFORE Apple, Windows DRM was the worst DRM on Earth. Each song had DIFFERENT DRM restrictions at the MS/WIN DRM stores. Some you could only listen to, some would work on 1 portable device, absolutely NO conversions to another format and others you could only listen on PC's. AND unlike your contention that MS had no interest in being a DRM vendor - THAT WAS THEIR VERY BUSINESS MODEL. THey developed WMA by sitting down with record labels and studios and asked them what they wanted. THat is why you have things like WGA. MS is all about DRM and authentication - why? Because it helps to sell servers and once MS had gotten EVERY label and studio onboard, they would've insisted CD's and DVD's only be released in their formats (for your ultimate protection), why? just give us $1 a CD and $3 a DVD ... just look at WMA players from 2005. They could not even fast forward correctly (unlike QT/iTunes), why? WHO CARES about consumers, we're here to help sell servers and our DRM - the studios/labels didn't ask for fast forward, who needs that feature?
As for the itunes lock-in, you're just wrong. It's ONLY because of Apple that you have the right to convert digital music tracks to another format. That's right. Without Apple and SJ FIGHTING to give us back some legal rights, you'd be living in the world cited above. It is THANKS to Apple taht we can load up to 5 other devices AND convert them to a DRM free format in MINUTES. Only a year after Apple had this feature did MS & WIN convert to this reluctantly.
So, what lock in is there? You buy a new iPod because you want to. In fact, other than games and graphics, EVERY IPOD from the first to the one you buy today works with itunes and EVERY track you own - unlike MS which has changed DRM THREE times in the last 8 years and each one stops working!!!!!! Itunes is FREE. It costs you nothing but time to download and use. You can even turn off the store feature. You think MS allows you to turn off the store?
iTunes also works with Mp3 tracks. have you heard of those? It's been proven in many studies that 80-90% of a typical ipod is filled with tracks either ripped from a CD or from illegal downloads ... so what affect has fairplay had on the entire process?
Apple has basically given consumers who DON'T CARE whether it has DRM (since it plays and looks just like a Mp3 track) a legal way to download tracks fast and accurately (how many torrets are just blank or take 2 days?) and has "found" some $5 BILLION dollars for the record labels.
The question you have to ask is - does the ipod work the same if you NEVER buy any DRM tracks?
YES.
The other question is - can you buy the same music tracks on CD or from another online store and load them into your ipod?
YES.
So, what is the problem? That is the difference between MS & Apple. Apple entices you to buy and spend money by making their products nice looking, easy to use and even cool. That is ALL they promise. MS on the other hand tries to make it so you have no choice but to choose MS. That is why they tried to lock in all the studios with their WMA DRM 7-10 years ago but thanks to Apple and consumers not being stupid, they failed. So, you have to decide - do you want free choice or do you want MS to make all your decisions for you?







