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Tech Support Day 7 |
posted by Vurbal at 1 year ago
When I logged into my email this morning I found a response from a Nero support tech. He wanted some additional information on my problem (loadng AviSynth files in Nerovision) and also wanted me to run a support tool to gather information on my system. I sent the requested information. Hopefully I'll hear back soon.
Progress To Date
Day 1 - Submitted Support Request via Web form received autoresponse email from support. Searched Nero support for answer to problem.
Day 7 - Got email from support tech. Sent information he asked for.
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artman2112 wrote at 1 year ago
cool
That is a pretty cool idea , I kind of think that nero will just respond that they do not support that process though. I have been interested in seeing what kind of encode I would get via avisynth / nero . I have had limmited success with cyberlink using a wrapper , but it seemed to freeze up on larger jobs , that and the oem cyberlink I have has quite ugly encoding.
myself I just build my mpeg2 to fit nero smart encoding , using QuEnq , also a big fan of TMPGEnc , get very nice xvcd there , can author 8 -9 tv episodes per disk with ulead , not super Quality , but on a 19" tv there is very little difference , ulead also has a 'do not convert mpeg file' option , as well as a 'support xdisk' option , another feature that would be good in nero....
I wrote a blog here back when asking where one would make a ' feature request' regarding frameserving support in nero , but like many blogs , it got no comments so I just deleted it ... not to many people interested in learning how to write a script to edit video , but not too many people really have much idea just how powerful a video tool avisynth is . still think it would be a great sell point though , there is quite a gathering of avisynth users that would say nero is good for not but burning , they would sing a different tune if it accepted a script...
Art
Vurbal wrote at 1 year ago
AviSynth Support
AviSynth support is indeed what I'm requesting support on. Specifically, I can play scripts with Showtime, and Nerovision imports them, but only the audio is actually read into the encoder. Even the preview shows no video, although like the final encode it has normal audio.
artman2112 wrote at 1 year ago
very curious now
well just say the word avisynth and I am listening ... so would it be that you have requested support on an issue of frameserving to nero vision ?
very interesting , well to some people .
there has been talk I have read on frameserving to nero recode , in version 7 , talk was that you could get away with it , but that it was a one time deal to do it a second time required a reinstall or recode would just crash , frameserving to nero would be in my opinion a huge sell.
well just a joke left now , but why the heck cant support hurry up and give you an answer , man their slow ....
:-D
seriously though . will be watching your post to see what it is they say in the end ....
Art
AviSynth
You're not going to get any argument from me regarding AviSynth. I wouldn't think of doing most video projects without it. There's no program I trust more for things like IVTC or resizing.
I also agree that it's a feature that needs supported in order for Nero to be taken seriously by a lot of knowledgeable folks. Unlike its MPEG-2 encoder, Nero's Ateme MPEG-4 encoders (ASP and AVC) are good enough to merit consideration in Doom9's periodic codec tests. In my own experience Recode exposes the encoder features I need access to for my own purposes, and is a reasonably fast (for AVC) encoder.
BTW, have you tried HC (Hank's Encoder) for MPEG-2? I've never used QuEnc, being a CCE Basic owner myself, but HC is supposed to be better than QuEnc, and faster as well. It also seems to be compared to ProCoder a lot for its handling of low bitrate video.
While I'd like to be able to recommend Nero's MPEG-2 encoder, with the free options available it wouldn't be my choice, even for current Nero owners. At least they did the right thing and licensed "real" encoders for MPEG-4.
But that's enough off-topic discussion from me.