A month or so ago I posted a blog -   "Request to MVPs posted by UncleDave in category Support at 11/07/07 13:29 "

I wanted assistance in setting up the following functions in Scout in order to make them available in MediaHome:

Web radios  
Web TV  
Audio casts  
Video casts
Image casts

Now these are specific options available within Scout, all I want is an example for each of the functions. I don't have a problem, other than no documentation or support from Nero, I just want to get the functionality offered in the tool working. One of the MVPs took up the challenge to help me. His reply to my query is:

"To make a long story short, the combination of applications, and the way the program API is made, makes it hard to completely integrate all the features you ask into all the different setups. " I am only asking for assistance  in setting up standard (?)  features.

"I have yet to find anyone that integrates the use of Nero Scout, without having a problem, As you had stated before, I am aware of some new added features that may make it more stable, but i have not tested them. ". Fair enough Ken, thank you for trying! Surely Nero has tested the functionality of these different features before releasing Scout? If they have why can't they just give me the setups that they used in their QA process or better still why can't they document them?

If a MVP can not get the support from Nero to just get a feature working what hope is there for the rest of us?????????

 

I see we still can't use "support " as tag